Active Incident

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External Services

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Instructure (Canvas)

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Zoom

Videos embedded in a Canvas coursePartial Service Disruption

Incident Status

Partial Service Disruption

Components

Kaltura

Locations

Mediaspace


January 31, 2023 17:45 CET
January 31, 2023 16:45 UTC
[Identified] Videos embedded in a Canvas course can randomly fail to load, with error message: "Access Denied". Reloading the page (maybe multiple times) should fix it. We have reported the issue to Kaltura.

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Upcoming Maintenances

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Active Incidents

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Incidents Last 7 Days

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Scheduled Maintenance

Sunet Drive - Move customer to new environmentPlanned Maintenance

Schedule

April 29, 2024 17:00 - 18:00 CEST
April 29, 2024 15:00 - 16:00 UTC

Components

SUNET Drive

Locations

SUNI

Description

We will move SUNI to new environment.

Locations

History (Last 7 days)

SUNET Drive MaintenancePlanned Maintenance

Description

Tuesday April 23rd between 5PM to 7PM CEST a security patch will be applied on all sunet drive customer nodes. It will cause a short interrupt in the service.


Components

SUNET Drive


Locations

BTH, GiH, HB, HH, HIS, HV, KAU, KMH, LNU, LTU, MAU, MDU, Non affiliated SUNET customer, SciLifeLab, SHH, SU, SUNET, SUNI, UU, VR


Schedule

April 23, 2024 17:00 - April 23, 2024 19:00 CEST
April 23, 2024 15:00 - April 23, 2024 17:00 UTC


April 23, 2024 17:00 CEST
April 23, 2024 15:00 UTC
[Update] Scheduled maintenance is starting.

April 23, 2024 19:00 CEST
April 23, 2024 17:00 UTC
[Update] Scheduled maintenance is complete.