Active Incident

Updated a few seconds ago

For detailed Network status please visit: https://www.sunet.se/tickets

Network




Operational

Box




Operational

eduID




Operational

eduroam




Operational

eduSign




Operational

Kaltura




Operational

Mailfilter-ng




Operational

Ping




Operational

SWAMID




Operational

SUNET Web




Operational

Survey




Operational

Zoom




Operational

SUNET Drive




Operational

SUNET Jira




Operational

RUT




Operational

External Services

Box

Fastly

Inspera

Instructure (Canvas)

Let's Encrypt

Ouriginal

Safespring

Sectigo

Slack

Status.io

Zoom

Zoom dashboard issueOperational

Incident Status

Operational

Components

Zoom

Locations

On-Prem


March 24, 2025 13:52 CET
March 24, 2025 12:52 UTC
[Investigating] Seems some data dashboard is not processing, currently collecting information. Zoom has been notified.

March 24, 2025 14:40 CET
March 24, 2025 13:40 UTC
[Identified] Zoom have identified the issue and are working on a solution.

March 25, 2025 08:20 CET
March 25, 2025 07:20 UTC
[Monitoring] As of 18:00 CET 2025-03-24 the issue was fixed. Zoom is looking into recovering historical data.

1

Upcoming Maintenances

1

Active Incidents

0

Incidents Last 7 Days

Metrics

ping.sunet.se

100.00%




ping.sunet.se

100.00%




ping.sunet.se

100.00%




Scheduled Maintenance

EduID MaintenancePlanned Maintenance

Schedule

April 8, 2025 10:00 - 12:00 CEST
April 8, 2025 08:00 - 10:00 UTC

Components

eduID

Locations

DNP

Description

We are going to do maintenance on our Auth services namely nutid-auth.sunet.se, nutid-auth-test.sunet.se and auth.sunet.se. This may temporarily affect the logins to managed-accounts.eduid.se, update-connect.skolverket.eduid.se and update-connect.sunet.se. We do not expect any outage.

Locations

History (Last 7 days)

Sunet Drive - MaintenancePlanned Maintenance

Description

Den 1/4 mellan kl 17 och 22 kommer vi genomföra servicefönster för Drive för att uppgradera databaskluster. Vi kan inte utesluta att det blir nertid för kunderna under den här tiden. Nertiden kan bli mellan 0 och 30 minuter per kund men inte flera gånger per kund. On April 4th between 5pm and 10pm, we will be conducting a service window for Drive to upgrade database clusters. We cannot rule out downtime for customers during this time. Downtime can be between 0 and 30 minutes per customer but not multiple times per customer.


Components

SUNET Drive


Locations

BTH, GiH, HB, HH, HIS, HV, KAU, KMH, LNU, LTU, MAU, MDU, Non affiliated SUNET customer, SciLifeLab, SHH, SU, SUNET, SUNI, UU, VR, KI


Schedule

April 1, 2025 17:00 - April 1, 2025 22:00 CEST
April 1, 2025 15:00 - April 1, 2025 20:00 UTC


April 1, 2025 17:00 CEST
April 1, 2025 15:00 UTC
[Update] Scheduled maintenance is starting.

April 1, 2025 18:08 CEST
April 1, 2025 16:08 UTC
[Update] The performance issues are now resolved.
Sunet Drive unstable due to S3 problems.Partial Service Disruption

Incident Status

Partial Service Disruption


Components

SUNET Drive


Locations

BTH, GiH, HB, HH, HIS, HV, KAU, KMH, LNU, LTU, MAU, MDU, Non affiliated SUNET customer, SciLifeLab, SHH, SU, SUNET, SUNI, UU, VR, KI



March 25, 2025 11:18 CET
March 25, 2025 10:18 UTC
[Investigating] Sunet Drive unstable due to S3 problems. We are investigating!

March 26, 2025 17:01 CET
March 26, 2025 16:01 UTC
[Investigating] We are currently experiencing performance issues, we have directed traffic away from the most affected datacenter and we are currently investigating the situation.

March 31, 2025 15:14 CEST
March 31, 2025 13:14 UTC
[Monitoring] The problem should be resolved as the affected servers has been moved from the affected datacenters. Although work and research are still being conducted so problems may still arise.

April 1, 2025 18:05 CEST
April 1, 2025 16:05 UTC
[Resolved] The performance issues are now resolved.
Mailfilter-ng - MaintenancePlanned Maintenance

Description

Den 28 mars mellan kl. 10:00 och 16:00 genomförs ett servicefönster för uppdatering av Mailfilter-ng. Ingen påverkan på tjänsten. On March 28th, between 10 AM - 4 PM, we will be performing a service window to update Mailfilter-ng. No service impact is expected.


Components

Mailfilter-ng


Locations

Incoming, Outgoing, Kontrollpanelen, API


Schedule

March 28, 2025 10:00 - March 28, 2025 16:00 CET
March 28, 2025 09:00 - March 28, 2025 15:00 UTC


March 28, 2025 10:00 CET
March 28, 2025 09:00 UTC
[Update] Scheduled maintenance is starting.

March 28, 2025 16:00 CET
March 28, 2025 15:00 UTC
[Update] Scheduled maintenance is complete.