Active Incident

Updated a few seconds ago

For detailed Network status please visit: https://www.sunet.se/tickets

Network




Operational

Box




Operational

eduID




Operational

eduroam




Operational

eduSign




Operational

Kaltura




Operational

Mailfilter-ng




Operational

Ping




Operational

SWAMID




Operational

SUNET Web




Operational

Survey




Operational

Zoom




Operational

SUNET Drive




Operational

SUNET Jira




Operational

RUT




Operational

External Services

Box

Fastly

Inspera

Instructure (Canvas)

Let's Encrypt

Ouriginal

Safespring

Sectigo

Slack

Status.io

Zoom

Sunet Drive unstable due to S3 problems.Degraded Performance

Incident Status

Degraded Performance

Components

SUNET Drive

Locations

BTH, GiH, HB, HH, HIS, HV, KAU, KMH, LNU, LTU, MAU, MDU, Non affiliated SUNET customer, SciLifeLab, SHH, SU, SUNET, SUNI, UU, VR, KI


March 25, 2025 11:18 CET
March 25, 2025 10:18 UTC
[Investigating] Sunet Drive unstable due to S3 problems. We are investigating!

March 26, 2025 17:01 CET
March 26, 2025 16:01 UTC
[Investigating] We are currently experiencing performance issues, we have directed traffic away from the most affected datacenter and we are currently investigating the situation.
Zoom dashboard issueOperational

Incident Status

Operational

Components

Zoom

Locations

On-Prem


March 24, 2025 13:52 CET
March 24, 2025 12:52 UTC
[Investigating] Seems some data dashboard is not processing, currently collecting information. Zoom has been notified.

March 24, 2025 14:40 CET
March 24, 2025 13:40 UTC
[Identified] Zoom have identified the issue and are working on a solution.

March 25, 2025 08:20 CET
March 25, 2025 07:20 UTC
[Monitoring] As of 18:00 CET 2025-03-24 the issue was fixed. Zoom is looking into recovering historical data.

2

Upcoming Maintenances

2

Active Incidents

2

Incidents Last 7 Days

Metrics

ping.sunet.se

100.00%




ping.sunet.se

100.00%




ping.sunet.se

100.00%




Scheduled Maintenance

Sunet Drive - MaintenancePlanned Maintenance

Schedule

April 1, 2025 17:00 - 22:00 CEST
April 1, 2025 15:00 - 20:00 UTC

Components

SUNET Drive

Locations

BTH, GiH, HB, HH, HIS, HV, KAU, KMH, LNU, LTU, MAU, MDU, Non affiliated SUNET customer, SciLifeLab, SHH, SU, SUNET, SUNI, UU, VR, KI

Description

Den 1/4 mellan kl 17 och 22 kommer vi genomföra servicefönster för Drive för att uppgradera databaskluster. Vi kan inte utesluta att det blir nertid för kunderna under den här tiden. Nertiden kan bli mellan 0 och 30 minuter per kund men inte flera gånger per kund. On April 4th between 5pm and 10pm, we will be conducting a service window for Drive to upgrade database clusters. We cannot rule out downtime for customers during this time. Downtime can be between 0 and 30 minutes per customer but not multiple times per customer.
Sunet Drive - MaintenancePlanned Maintenance

Schedule

April 3, 2025 17:00 - 22:00 CEST
April 3, 2025 15:00 - 20:00 UTC

Components

SUNET Drive

Locations

BTH, GiH, HB, HH, HIS, HV, KAU, KMH, LNU, LTU, MAU, MDU, Non affiliated SUNET customer, SciLifeLab, SHH, SU, SUNET, SUNI, UU, VR, KI

Description

Den 3/4 mellan kl 17 och 22 kommer vi genomföra servicefönster för Drive för att uppgradera databaskluster. Vi kan inte utesluta att det blir nertid för kunderna under den här tiden. Nertiden kan bli mellan 0 och 30 minuter per kund men inte flera gånger per kund. On April 3rd between 5pm and 10pm, we will be conducting a service window for Drive to upgrade database clusters. We cannot rule out downtime for customers during this time. Downtime can be between 0 and 30 minutes per customer but not multiple times per customer.

Locations

History (Last 7 days)

Mailfilter-ng - MaintenancePlanned Maintenance

Description

Den 28 mars mellan kl. 10:00 och 16:00 genomförs ett servicefönster för uppdatering av Mailfilter-ng. Ingen påverkan på tjänsten. On March 28th, between 10 AM - 4 PM, we will be performing a service window to update Mailfilter-ng. No service impact is expected.


Components

Mailfilter-ng


Locations

Incoming, Outgoing, Kontrollpanelen, API


Schedule

March 28, 2025 10:00 - March 28, 2025 16:00 CET
March 28, 2025 09:00 - March 28, 2025 15:00 UTC


March 28, 2025 10:00 CET
March 28, 2025 09:00 UTC
[Update] Scheduled maintenance is starting.

March 28, 2025 16:00 CET
March 28, 2025 15:00 UTC
[Update] Scheduled maintenance is complete.
Sunet Drive - MaintenancePlanned Maintenance

Description

Den 27/3 mellan kl 17 och 22 kommer vi genomföra servicefönster för Drive för att uppgradera databaskluster. Vi kan inte utesluta att det blir nertid för kunderna under den här tiden. Nertiden kan bli mellan 0 och 30 minuter per kund men inte flera gånger per kund. On March 27th between 5pm and 10pm, we will be conducting a service window for Drive to upgrade database clusters. We cannot rule out downtime for customers during this time. Downtime can be between 0 and 30 minutes per customer but not multiple times per customer.


Components

SUNET Drive


Locations

BTH, GiH, HB, HH, HIS, HV, KAU, KMH, LNU, LTU, MAU, MDU, Non affiliated SUNET customer, SciLifeLab, SHH, SU, SUNET, SUNI, UU, VR, KI


Schedule

March 27, 2025 17:00 - March 27, 2025 22:00 CET
March 27, 2025 16:00 - March 27, 2025 21:00 UTC


March 27, 2025 17:00 CET
March 27, 2025 16:00 UTC
[Update] Scheduled maintenance is starting.

March 27, 2025 22:00 CET
March 27, 2025 21:00 UTC
[Update] Scheduled maintenance is complete.
Emergency Maintenance - Security Update for box-idpPlanned Maintenance

Description

A maintenance window has been scheduled between 13:00–14:00 UTC to redeploy box-idp due to a security patch.


Components

Box


Locations

Box IDP


Schedule

March 26, 2025 14:00 - March 26, 2025 15:00 CET
March 26, 2025 13:00 - March 26, 2025 14:00 UTC


March 26, 2025 14:00 CET
March 26, 2025 13:00 UTC
[Update] Scheduled maintenance is starting.

March 26, 2025 15:00 CET
March 26, 2025 14:00 UTC
[Update] Scheduled maintenance is complete.
Sunet Drive - MaintenancePlanned Maintenance

Description

Den 25/3 mellan kl 17 och 22 kommer vi genomföra servicefönster för Drive för att uppgradera databaskluster. Vi kan inte utesluta att det blir nertid för kunderna under den här tiden. Nertiden kan bli mellan 0 och 30 minuter per kund men inte flera gånger per kund. On March 25th between 5pm and 10pm, we will be conducting a service window for Drive to upgrade database clusters. We cannot rule out downtime for customers during this time. Downtime can be between 0 and 30 minutes per customer but not multiple times per customer.


Components

SUNET Drive


Locations

BTH, GiH, HB, HH, HIS, HV, KAU, KMH, LNU, LTU, MAU, MDU, Non affiliated SUNET customer, SciLifeLab, SHH, SU, SUNET, SUNI, UU, VR, KI


Schedule

March 25, 2025 17:00 - March 25, 2025 22:00 CET
March 25, 2025 16:00 - March 25, 2025 21:00 UTC


March 25, 2025 17:00 CET
March 25, 2025 16:00 UTC
[Update] Scheduled maintenance is starting.

March 25, 2025 22:00 CET
March 25, 2025 21:00 UTC
[Update] Scheduled maintenance is complete.