Active Incident

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For detailed Network status please visit: https://www.sunet.se/tickets

Network




Operational

Box




Operational

eduID




Operational

eduroam




Operational

eduSign




Operational

Kaltura




Operational

Mailfilter-ng




Operational

Ping




Operational

SWAMID




Operational

SUNET Web




Operational

Survey




Operational

Zoom




Operational

SUNET Drive




Operational

SUNET Jira




Operational

RUT




Operational

BankID IdP




Operational

External Services

Box

Fastly

Inspera

Instructure (Canvas)

Let's Encrypt

Ouriginal

Safespring

Sectigo

Slack

Status.io

Zoom

Zoom dashboard issueOperational

Incident Status

Operational

Components

Zoom

Locations

On-Prem


March 24, 2025 13:52 CET
March 24, 2025 12:52 UTC
[Investigating] Seems some data dashboard is not processing, currently collecting information. Zoom has been notified.

March 24, 2025 14:40 CET
March 24, 2025 13:40 UTC
[Identified] Zoom have identified the issue and are working on a solution.

March 25, 2025 08:20 CET
March 25, 2025 07:20 UTC
[Monitoring] As of 18:00 CET 2025-03-24 the issue was fixed. Zoom is looking into recovering historical data.

April 9, 2025 07:29 CEST
April 9, 2025 05:29 UTC
[Monitoring] The missing historical dashboard data will be fixed by end of April.

May 19, 2025 10:57 CEST
May 19, 2025 08:57 UTC
[Monitoring] Most of the historical dashboard data has been fixed but still some that hasn't been fixed yet.

2

Upcoming Maintenances

1

Active Incidents

0

Incidents Last 7 Days

Metrics

ping.sunet.se

100.00%




ping.sunet.se

100.00%




ping.sunet.se

100.00%




Scheduled Maintenance

Emergency Kaltura MaintenancePlanned Maintenance

Schedule

July 6, 2025 10:00 - 11:00 CEST
July 6, 2025 08:00 - 09:00 UTC

Components

Kaltura

Locations

Live streaming, Analytics, Transcoding, Mediaspace, REACH

Description

We need to fix a memory issue in the Kaltura database. This includes rebooting the server, which will give 1-2 minutes of downtime.
DRIVE Database Maintenance in MAUPlanned Maintenance

Schedule

July 8, 2025 17:00 - 19:00 CEST
July 8, 2025 15:00 - 17:00 UTC

Components

SUNET Drive

Locations

MAU

Description

We are going to perform some database tasks to resolve an issue. There most likely wont be an impact.

Locations

History (Last 7 days)

eduSign upgrade maintenancePlanned Maintenance

Description

In this maintenance we are going to upgrade eduSign web, eduSign signer and eduSign validator. The service will be unavailable until completion.


Components

eduSign


Locations

eduSign web, eduSign signer, eduSign validator


Schedule

July 2, 2025 17:00 - July 2, 2025 18:00 CEST
July 2, 2025 15:00 - July 2, 2025 16:00 UTC


July 2, 2025 17:00 CEST
July 2, 2025 15:00 UTC
[Update] Scheduled maintenance is starting.

July 2, 2025 17:11 CEST
July 2, 2025 15:11 UTC
[Update] maintenance completed
Sunet Drive - MaintenancePlanned Maintenance

Description

Vi kommer att ha ett planerat arbete för att uppdatera TLS cert på samtliga SUNET Drive instanser. Vi förväntar inget avbrott med tjänsten under arbetet. We will have a planned work to update TLS certificates on all SUNET Drive instances. We do not expect any service interruption during the work.


Components

SUNET Drive


Locations

BTH, GiH, HB, HH, HIS, HV, KAU, KMH, LNU, LTU, MAU, MDU, Non affiliated SUNET customer, SciLifeLab, SHH, SU, SUNET, SUNI, UU, VR, KI


Schedule

July 1, 2025 10:00 - July 1, 2025 12:00 CEST
July 1, 2025 08:00 - July 1, 2025 10:00 UTC


July 1, 2025 10:00 CEST
July 1, 2025 08:00 UTC
[Update] Scheduled maintenance is starting.

July 1, 2025 12:00 CEST
July 1, 2025 10:00 UTC
[Update] Scheduled maintenance is complete.
SUNET Wiki MaintenancePlanned Maintenance

Description

New theme will be applied on SUNET Wiki and the service will be unavailable for a short period of time.


Components

SUNET Web


Locations

Wiki


Schedule

July 1, 2025 07:30 - July 1, 2025 08:30 CEST
July 1, 2025 05:30 - July 1, 2025 06:30 UTC


July 1, 2025 07:30 CEST
July 1, 2025 05:30 UTC
[Update] Scheduled maintenance is starting.

July 1, 2025 08:30 CEST
July 1, 2025 06:30 UTC
[Update] Scheduled maintenance is complete.
Kaltura Mediaspace MaintenancePlanned Maintenance

Description

Deploying a fix for KMS Analytics. Might be 1-2 minutes of downtime as KMS containers are rebooted.


Components

Kaltura


Locations

Mediaspace


Schedule

June 29, 2025 10:00 - June 29, 2025 11:00 CEST
June 29, 2025 08:00 - June 29, 2025 09:00 UTC


June 29, 2025 10:00 CEST
June 29, 2025 08:00 UTC
[Update] Scheduled maintenance is starting.

June 29, 2025 11:00 CEST
June 29, 2025 09:00 UTC
[Update] Scheduled maintenance is complete.