Active Incident

Updated a few seconds ago

For detailed Network status please visit: https://www.sunet.se/tickets

Network




Operational

Box




Operational

eduID




Operational

eduroam




Operational

eduSign




Operational

Kaltura




Operational

Mailfilter-ng




Operational

Ping




Operational

SWAMID




Operational

SUNET Web




Operational

Survey




Operational

Zoom




Operational

SUNET Drive




Operational

SUNET Jira




Operational

RUT




Operational

BankID IdP




Operational

External Services

Box

Fastly

Inspera

Instructure (Canvas)

Let's Encrypt

Ouriginal

Safespring

Sectigo

Slack

Status.io

Zoom

Zoom dashboard issueOperational

Incident Status

Operational

Components

Zoom

Locations

On-Prem


March 24, 2025 13:52 CET
March 24, 2025 12:52 UTC
[Investigating] Seems some data dashboard is not processing, currently collecting information. Zoom has been notified.

March 24, 2025 14:40 CET
March 24, 2025 13:40 UTC
[Identified] Zoom have identified the issue and are working on a solution.

March 25, 2025 08:20 CET
March 25, 2025 07:20 UTC
[Monitoring] As of 18:00 CET 2025-03-24 the issue was fixed. Zoom is looking into recovering historical data.

April 9, 2025 07:29 CEST
April 9, 2025 05:29 UTC
[Monitoring] The missing historical dashboard data will be fixed by end of April.

0

Upcoming Maintenances

1

Active Incidents

0

Incidents Last 7 Days

Metrics

ping.sunet.se

100.00%




ping.sunet.se

100.00%




ping.sunet.se

100.00%




Locations

History (Last 7 days)

Zoom - Upgrade MaintenancePlanned Maintenance

Description

A Zoom node agent upgrade will be performed. No service impact is expected.


Components

Zoom


Locations

Licensed, On-Prem, Recording


Schedule

April 24, 2025 00:00 - April 24, 2025 03:00 CEST
April 23, 2025 22:00 - April 24, 2025 01:00 UTC


April 24, 2025 00:00 CEST
April 23, 2025 22:00 UTC
[Update] Scheduled maintenance is starting.

April 24, 2025 03:00 CEST
April 24, 2025 01:00 UTC
[Update] Scheduled maintenance is complete.
eduID/BankID IdP MaintenancePlanned Maintenance

Description

We will upgrade the IdP for bankID. It will not be possible to use BankID to login to eduid.se during the maintenance. The integration of BankID IdP for users from organizations SU, LADOK and CHALMERS will not work as well. We expect the outage to remain within the first one hour of the window but the service is at risk during the whole window.


Components

eduID, BankID IdP


Locations

login, BankID IdP


Schedule

April 22, 2025 07:00 - April 22, 2025 10:00 CEST
April 22, 2025 05:00 - April 22, 2025 08:00 UTC


April 22, 2025 07:00 CEST
April 22, 2025 05:00 UTC
[Update] Scheduled maintenance is starting.

April 22, 2025 10:00 CEST
April 22, 2025 08:00 UTC
[Update] Scheduled maintenance is complete.
Zoom incidentPartial Service Disruption

Incident Status

Partial Service Disruption


Components

Zoom


Locations

Licensed, On-Prem



April 16, 2025 21:31 CEST
April 16, 2025 19:31 UTC
[Investigating] Zoom on preem: some users are experiencing connectivity problems

April 16, 2025 21:45 CEST
April 16, 2025 19:45 UTC
[Identified] Zoom is investigating domain name resolution issues on the zoom.us domain that is affecting multiple services

April 16, 2025 22:34 CEST
April 16, 2025 20:34 UTC
[Identified] Services are starting to recover. The cause was a global DNS problem affecting Zoom.

April 16, 2025 22:48 CEST
April 16, 2025 20:48 UTC
[Monitoring] Incident is resolved, monitoring the situation.

April 17, 2025 07:13 CEST
April 17, 2025 05:13 UTC
[Monitoring] If you’re still having issues you should clear your DNS cache - For Windows open a command prompt and type "ipconfig /flushdns" - For Mac open a terminal window and type "sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder"

April 17, 2025 08:06 CEST
April 17, 2025 06:06 UTC
[Monitoring] Zoom RFO: "On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security, network failure or Distributed Denial of Service (DDoS) attack at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again."

April 22, 2025 08:03 CEST
April 22, 2025 06:03 UTC
[Resolved] Zoom incident resolved.