Active Incident

Updated a few seconds ago

For detailed Network status please visit: https://www.sunet.se/tickets

Network




Operational

Box




Operational

eduID




Partial Service Disruption

eduroam




Operational

eduSign




Operational

Kaltura




Operational

Mailfilter-ng




Operational

Ping




Operational

SWAMID




Operational

SUNET Web




Operational

Survey




Operational

Zoom




Operational

SUNET Drive




Operational

External Services

Box

Fastly

Inspera

Instructure (Canvas)

Let's Encrypt

Ouriginal

Safespring

Sectigo

Slack

Status.io

Zoom

eduID disruptionsPartial Service Disruption

Incident Status

Partial Service Disruption

Components

eduID

Locations

dashboard, login


June 2, 2023 14:28 CEST
June 2, 2023 12:28 UTC
[Monitoring] We had some issues with Redis. It was down from about 12.03 to 12.18 UTC due to unforeseen reasons during upgrades on redundant systems. We are monitoring for stability.
Videos embedded in a Canvas coursePartial Service Disruption

Incident Status

Partial Service Disruption

Components

Kaltura

Locations

Mediaspace


January 31, 2023 17:45 CET
January 31, 2023 16:45 UTC
[Identified] Videos embedded in a Canvas course can randomly fail to load, with error message: "Access Denied". Reloading the page (maybe multiple times) should fix it. We have reported the issue to Kaltura.

0

Upcoming Maintenances

2

Active Incidents

1

Incidents Last 7 Days

Metrics

ping.sunet.se

100.00%




ping.sunet.se

100.00%




ping.sunet.se

100.00%




Locations

History (Last 7 days)

Eduid maintenancePlanned Maintenance

Description

On the first of june we will upgrade the servers running eduID. There is no expected impact, the service is running with reduced redundancy during the upgrade.


Components

eduID


Locations

eduID Web, signup, dashboard, login


Schedule

June 1, 2023 09:00 - June 1, 2023 17:00 CEST
June 1, 2023 07:00 - June 1, 2023 15:00 UTC


June 1, 2023 09:00 CEST
June 1, 2023 07:00 UTC
[Update] Scheduled maintenance is starting.

June 1, 2023 20:00 CEST
June 1, 2023 18:00 UTC
[Update] Scheduled maintenance is ongoing. Extended maintenance window.