Planned Maintenance In Progress

Updated a few seconds ago

For detailed Network status please visit: https://www.sunet.se/tickets

Network




Operational

Box




Operational

eduID




Operational

eduroam




Operational

eduSign




Operational

Kaltura




Operational

Mailfilter-ng




Operational

Ping




Operational

SWAMID




Operational

SUNET Web




Operational

Survey




Operational

Zoom




Operational

SUNET Drive




Operational

External Services

Videos embedded in a Canvas coursePartial Service Disruption

Incident Status

Partial Service Disruption

Components

Kaltura

Locations

Mediaspace



January 31, 2023 17:45 CET
January 31, 2023 16:45 UTC
[Identified] Videos embedded in a Canvas course can randomly fail to load, with error message: "Access Denied". Reloading the page (maybe multiple times) should fix it. We have reported the issue to Kaltura.
Update on Halon MSUIPlanned Maintenance

Description

We will update the underlying database. There might be some restarts and the GUI might be unavailable for some time. The email flow itself will NOT be affected.

Components

Mailfilter-ng

Locations

Kontrollpanelen

Schedule

February 29, 2024 09:00 - 15:00 CET
February 29, 2024 08:00 - 14:00 UTC



February 29, 2024 09:00 CET
February 29, 2024 08:00 UTC
[Update] Scheduled maintenance is starting.

2

Upcoming Maintenances

1

Active Incidents

1

Incidents Last 7 Days

ping.sunet.se

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ping.sunet.se

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ping.sunet.se

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Scheduled Maintenance

Sunet Drive - MaintenancePlanned Maintenance

Schedule

March 5, 2024 17:00 - 22:00 CET
March 5, 2024 16:00 - 21:00 UTC

Components

SUNET Drive

Locations

BTH, GiH, HB, HH, HIS, HV, KAU, KMH, LNU, LTU, MAU, MDU, Non affiliated SUNET customer, SciLifeLab, SHH, SU, SUNET, SUNI, UU

Description

SUNET kommer att utföra underhåll på SUNET Drive för att uppgradera Nextcloud till version 28. Arbetet genomförs den 5 mars i produktionsmiljön, mellan kl 17 och 22. Fullnodskunder kan förvänta sig mellan 5 och 15 min nertid, medan singelnodkunder kan förvänta sig mellan 15 och 30 min. Redan den 22:a februari uppgraderas testmiljöerna och alla kunder uppmanas att testa med sin användningsprofil i åtanken så snart testmiljöerna uppgraderats. SUNET will perform maintenance on SUNET Drive to upgrade nextcloud to version 28. The work will be done on march 5 between 17 and 22. This will result in an expected downtime between 5 and 15 minutes för full node customers and between 15 and 30 minutes för full singel node customers. All test environments will be upgraded on February 22, and customers are called upon to to test their use cases in the test environments as soon as they have been upgraded.
Firewall MaintenancePlanned Maintenance

Schedule

March 5, 2024 19:00 - 20:00 CET
March 5, 2024 18:00 - 19:00 UTC

Components

eduID, eduSign

Locations

eduID Web, signup, dashboard, login, eduSign web, eduSign signer, eduSign validator

Description

We will make configurational changes in one of our firewalls in Stockholm. The work should not cause any disrupton to the affected services but they will remain at risk.

Locations

History (Last 7 days)

Incident Status

Degraded Performance


Components

SUNET Drive


Locations

BTH, GiH, HB, HH, HIS, HV, KAU, KMH, LNU, LTU, MAU, MDU, Non affiliated SUNET customer, SciLifeLab, SHH, SU, SUNET, SUNI, UU




February 29, 2024 06:59 CET
February 29, 2024 05:59 UTC
[Investigating] We are having some issues with our underlying infrastructure that affects some customers.

February 29, 2024 08:11 CET
February 29, 2024 07:11 UTC
[Resolved] Everything is back to normal again after fixes to the underlying infrastructure