Active Incident and Maintenance

Updated a few seconds ago

For detailed Network status please visit: sunet.se/tickets

Network




Operational

Box




Operational

eduID




Planned Maintenance

eduroam




Operational

eduSign




Operational

Kaltura




Operational

Mailfilter-ng




Operational

Ping




Operational

SWAMID




Operational

SUNET Web




Operational

Survey




Operational

Zoom




Operational

SUNET Drive




Operational

SUNET Jira




Operational

RUT




Operational

BankID IdP




Planned Maintenance

eduSeal




Operational

SUNET Scribe




Operational

External Services

Box

Fastly

Inspera

Instructure (Canvas)

Let's Encrypt

Ouriginal

Safespring

Sectigo

Slack

Status.io

Zoom

Zoom issueDegraded Performance

Incident Status

Degraded Performance

Components

Zoom

Locations

On-Prem


April 17, 2026 10:44 CEST
April 17, 2026 08:44 UTC
INVESTIGATING

We have got reports about bad picture and sound quality in meetings. We are troubleshooting.

April 17, 2026 14:25 CEST
April 17, 2026 12:25 UTC
INVESTIGATING

Zone 3 (Stockholm) is being taken out of production by draining meetings to be handled by other zones. This process is ongoing.

April 19, 2026 11:34 CEST
April 19, 2026 09:34 UTC
INVESTIGATING

20260418 at 09 UTC: Further infrastructure reductions have been made to secure a stable working environment.
Kaltura metadata issuePartial Service Disruption

Incident Status

Partial Service Disruption

Components

Kaltura

Locations

Live streaming, Analytics, Transcoding, Mediaspace, REACH


October 17, 2025 18:02 CEST
October 17, 2025 16:02 UTC
INVESTIGATING

Att göra ändringar i Kalturas Custom Data-schema kan leda till att metadata kopplad till det schemat raderas.
Det verkar som att problemet endast uppstår vid vissa åtgärder (t.ex. när ett fält tas bort) och endast påverkar fält som innehåller specialtecken (t.ex. å, ö osv). Tills vidare rekommenderar vi att du inte gör några ändringar i befintliga Custom Data-scheman medan vi undersöker problemet. —— Making changes to Kaltura Custom Data schema can cause metadata associated with that schema to be deleted. It seems only certain actions trigger the issue (e.g. removing a field) and only fields with special characters will be deleted (e.g. å, ö, etc). For now we recommend you don't make changes to any existing Custom Data schema, while we investigate.

October 17, 2025 18:21 CEST
October 17, 2025 16:21 UTC
INVESTIGATING

Ändrade påverkad infrastruktur

November 13, 2025 15:38 CET
November 13, 2025 14:38 UTC
IDENTIFIED

Making changes to Kaltura Custom Data schema can cause metadata associated with that schema to be deleted. It seems only certain actions trigger the issue (e.g. removing a field) and only fields with special characters will be deleted (e.g. å, ö, etc). For now we recommend you don't make changes to any existing Custom Data schema, while we investigate.
eduID/BankID IdP MaintenancePlanned Maintenance

Description

We will renew TLS certificates for internal communication between servers. It may affect the use of BankID to login to eduid.se and other services that use banki-idp.sunet.se during the maintenance.

Components

eduID, BankID IdP

Locations

login, BankID IdP

Schedule

October 7, 2026 07:00 - 08:00 CEST
October 7, 2026 05:00 - 06:00 UTC


October 7, 2026 07:00 CEST
October 7, 2026 05:00 UTC
UPDATE

Scheduled maintenance is starting.

0

Upcoming Maintenances

2

Active Incidents

0

Incidents Last 7 Days

Metrics

ping.sunet.se

100.00%




ping.sunet.se

100.00%




ping.sunet.se

100.00%




Locations

History (Last 7 days)

RUT - PROD - Upgrade MaintenancePlanned Maintenance

Description

We are going to upgrade multiple software components during this maintenance. There may be some disturbances in the service during this maintenance.


Components

RUT


Locations

Metadataverktyget, Metadatakatalogen


Schedule

October 6, 2026 12:00 - October 6, 2026 15:00 CEST
October 6, 2026 10:00 - October 6, 2026 13:00 UTC


October 6, 2026 12:00 CEST
October 6, 2026 10:00 UTC
UPDATE

Scheduled maintenance is starting.

October 6, 2026 15:34 CEST
October 6, 2026 13:34 UTC
UPDATE

RUT - PROD - Upgrade Maintenance - Scheduled maintenance is complete.