Active Incident

Updated a few seconds ago

For detailed Network status please visit: https://www.sunet.se/tickets

Network




Operational

Box




Operational

eduID




Operational

eduroam




Operational

eduSign




Operational

Kaltura




Operational

Mailfilter-ng




Operational

Ping




Operational

SWAMID




Operational

SUNET Web




Operational

Survey




Operational

Zoom




Operational

SUNET Drive




Operational

SUNET Jira




Operational

RUT




Operational

BankID IdP




Operational

External Services

Box

Fastly

Inspera

Instructure (Canvas)

Let's Encrypt

Ouriginal

Safespring

Sectigo

Slack

Status.io

Zoom

Zoom dashboard issueOperational

Incident Status

Operational

Components

Zoom

Locations

On-Prem


March 24, 2025 13:52 CET
March 24, 2025 12:52 UTC
[Investigating] Seems some data dashboard is not processing, currently collecting information. Zoom has been notified.

March 24, 2025 14:40 CET
March 24, 2025 13:40 UTC
[Identified] Zoom have identified the issue and are working on a solution.

March 25, 2025 08:20 CET
March 25, 2025 07:20 UTC
[Monitoring] As of 18:00 CET 2025-03-24 the issue was fixed. Zoom is looking into recovering historical data.

April 9, 2025 07:29 CEST
April 9, 2025 05:29 UTC
[Monitoring] The missing historical dashboard data will be fixed by end of April.

May 19, 2025 10:57 CEST
May 19, 2025 08:57 UTC
[Monitoring] Most of the historical dashboard data has been fixed but still some that hasn't been fixed yet.

1

Upcoming Maintenances

1

Active Incidents

0

Incidents Last 7 Days

Metrics

ping.sunet.se

100.00%




ping.sunet.se

100.00%




ping.sunet.se

100.00%




Scheduled Maintenance

Kaltura Mediaspace MaintenancePlanned Maintenance

Schedule

June 29, 2025 10:00 - 11:00 CEST
June 29, 2025 08:00 - 09:00 UTC

Components

Kaltura

Locations

Mediaspace

Description

Deploying a fix for KMS Analytics. Might be 1-2 minutes of downtime as KMS containers are rebooted.

Locations

History (Last 7 days)

eduSign upgrade maintenancePlanned Maintenance

Description

We are going to perform and upgrade on the eduSign frontend service within the specified time window and the service will be temporary unavailable for a short time.


Components

eduSign


Locations

eduSign web, eduSign signer, eduSign validator


Schedule

June 18, 2025 17:00 - June 18, 2025 18:00 CEST
June 18, 2025 15:00 - June 18, 2025 16:00 UTC


June 18, 2025 17:00 CEST
June 18, 2025 15:00 UTC
[Update] Scheduled maintenance is starting.

June 18, 2025 17:15 CEST
June 18, 2025 15:15 UTC
[Update] Maintenance completed without issue
Zoom room and meeting issuesPartial Service Disruption

Incident Status

Partial Service Disruption


Components

Zoom


Locations

On-Prem, Recording



June 10, 2025 13:16 CEST
June 10, 2025 11:16 UTC
[Investigating] A few customers experience problems with connecting to Zoom Rooms and or Zoom meetings. It is escalated to Zoom and Nordunet is pushing Zoom about this.

June 11, 2025 10:09 CEST
June 11, 2025 08:09 UTC
[Monitoring] The zoom issue that a few customer has been solved with a temporary fix, the MMRs with old certificates has been taken down. Zoom will update underlying mechanism to handle the problem in the future, besides they fixed the deployment thingy when all this happened, so it shouldn't be able to happen again after the reinstall.

June 18, 2025 14:05 CEST
June 18, 2025 12:05 UTC
[Resolved] The temporary fix has been updated with a permanent fix. The MMRs with old certificates has been updated and enabled.
Sunet Drive - MaintenancePlanned Maintenance

Description

Den 17:e juni kl 17 - 21 planerar vi en minor uppgradering av Nextcloud, fullnodskunder kan förvänta sig ca 5 min nertid under servicefönstret, medan singelnodskunder kan räkna med ca 20 min nertid. Uppgraderingen innehåller en patch för bättre hanteringen av stora filer. On June 17th from 5 - 9 pm we are planning a minor upgrade of Nextcloud, full node customers can expect approximately 5 minutes of downtime during the service window, while single node customers can expect approximately 20 minutes of downtime. The upgrade includes a patch for better handling of large files.


Components

SUNET Drive


Locations

BTH, GiH, HB, HH, HIS, HV, KAU, KMH, LNU, LTU, MAU, MDU, Non affiliated SUNET customer, SciLifeLab, SHH, SU, SUNET, SUNI, UU, VR, KI


Schedule

June 17, 2025 17:00 - June 17, 2025 21:00 CEST
June 17, 2025 15:00 - June 17, 2025 19:00 UTC


June 17, 2025 17:00 CEST
June 17, 2025 15:00 UTC
[Update] Scheduled maintenance is starting.

June 17, 2025 21:00 CEST
June 17, 2025 19:00 UTC
[Update] Scheduled maintenance is complete.