Active Incident

Updated a few seconds ago

For detailed Network status please visit: sunet.se/tickets

Network




Operational

Box




Operational

eduID




Operational

eduroam




Operational

eduSign




Operational

Kaltura




Operational

Mailfilter-ng




Operational

Ping




Operational

SWAMID




Operational

SUNET Web




Operational

Survey




Operational

Zoom




Degraded Performance

SUNET Drive




Operational

SUNET Jira




Operational

RUT




Operational

BankID IdP




Operational

eduSeal




Operational

SUNET Scribe




Operational

External Services

Box

Fastly

Inspera

Instructure (Canvas)

Let's Encrypt

Ouriginal

Safespring

Sectigo

Slack

Status.io

Zoom

Zoom issueDegraded Performance

Incident Status

Degraded Performance

Components

Zoom

Locations

On-Prem


April 17, 2026 10:44 CEST
April 17, 2026 08:44 UTC
INVESTIGATING

We have got reports about bad picture and sound quality in meetings. We are troubleshooting.

April 17, 2026 14:25 CEST
April 17, 2026 12:25 UTC
INVESTIGATING

Zone 3 (Stockholm) is being taken out of production by draining meetings to be handled by other zones. This process is ongoing.
Intermittent issues with Eduid loginOperational

Incident Status

Operational

Components

eduID

Locations

eduID Web, signup, dashboard, login


March 25, 2026 06:02 CET
March 25, 2026 05:02 UTC
INVESTIGATING

Intermittent issues with eduID login. We are investigating.

March 25, 2026 06:20 CET
March 25, 2026 05:20 UTC
MONITORING

Issue has been fixed and service is stable.
Kaltura metadata issuePartial Service Disruption

Incident Status

Partial Service Disruption

Components

Kaltura

Locations

Live streaming, Analytics, Transcoding, Mediaspace, REACH


October 17, 2025 18:02 CEST
October 17, 2025 16:02 UTC
INVESTIGATING

Att göra ändringar i Kalturas Custom Data-schema kan leda till att metadata kopplad till det schemat raderas.
Det verkar som att problemet endast uppstår vid vissa åtgärder (t.ex. när ett fält tas bort) och endast påverkar fält som innehåller specialtecken (t.ex. å, ö osv). Tills vidare rekommenderar vi att du inte gör några ändringar i befintliga Custom Data-scheman medan vi undersöker problemet. —— Making changes to Kaltura Custom Data schema can cause metadata associated with that schema to be deleted. It seems only certain actions trigger the issue (e.g. removing a field) and only fields with special characters will be deleted (e.g. å, ö, etc). For now we recommend you don't make changes to any existing Custom Data schema, while we investigate.

October 17, 2025 18:21 CEST
October 17, 2025 16:21 UTC
INVESTIGATING

Ändrade påverkad infrastruktur

November 13, 2025 15:38 CET
November 13, 2025 14:38 UTC
IDENTIFIED

Making changes to Kaltura Custom Data schema can cause metadata associated with that schema to be deleted. It seems only certain actions trigger the issue (e.g. removing a field) and only fields with special characters will be deleted (e.g. å, ö, etc). For now we recommend you don't make changes to any existing Custom Data schema, while we investigate.

1

Upcoming Maintenances

3

Active Incidents

1

Incidents Last 7 Days

Metrics

ping.sunet.se

100.00%




ping.sunet.se

100.00%




ping.sunet.se

100.00%




Scheduled Maintenance

eduSign maintenancePlanned Maintenance

Schedule

April 22, 2026 17:00 - 19:00 CEST
April 22, 2026 15:00 - 17:00 UTC

Components

eduSign

Locations

eduSign web, eduSign signer

Description

During this maintenance we are going to add a new customer instance. There will be some short disruptions in the service during this time window.

Locations

History (Last 7 days)

SUNET Drive MaintenancePlanned Maintenance

Description

Vi ska uppgradera HAproxy versionen i last lastbalanserare för SUNET DRIVE. Vi förväntar inga nertid under arbetet. Användare dock kan uppleva abrutna inloggningssessioner när HAproxy startas om. We are upgrading the HAproxy version in the load balancer for SUNET DRIVE. We do not expect any downtime during this work. However, users may experience interrupted login sessions when HAproxy is restarted.


Components

SUNET Drive


Locations

BTH, GiH, HB, HH, HIS, HV, KAU, KMH, LNU, LTU, MAU, MDU, Non affiliated SUNET customer, SciLifeLab, SHH, SU, SUNET, SUNI, UU, VR, KI, HHS


Schedule

April 15, 2026 17:00 - April 15, 2026 18:30 CEST
April 15, 2026 15:00 - April 15, 2026 16:30 UTC


April 15, 2026 17:00 CEST
April 15, 2026 15:00 UTC
UPDATE

Scheduled maintenance is starting.

April 15, 2026 18:30 CEST
April 15, 2026 16:30 UTC
UPDATE

Scheduled maintenance is complete.
eduSign - Signca MaintenancePlanned Maintenance

Description

We are going to restart the signca service during this maintenance window. There will be a few minutes where the signservice will not work while this is happening.


Components

eduSign


Locations

eduSign signer


Schedule

April 15, 2026 17:00 - April 15, 2026 17:30 CEST
April 15, 2026 15:00 - April 15, 2026 15:30 UTC


April 15, 2026 17:00 CEST
April 15, 2026 15:00 UTC
UPDATE

Scheduled maintenance is starting.

April 15, 2026 17:03 CEST
April 15, 2026 15:03 UTC
UPDATE

completeed
Maintenance of r1.eduroam.sePlanned Maintenance

Description

We're moving r1.eduroam.se to new OS and new hardware. We will keep all current IP's and secrets. Make sure your current installation contains a working connection to both r1 and r2.


Components

eduroam


Locations

Radius


Schedule

April 14, 2026 13:00 - April 14, 2026 14:00 CEST
April 14, 2026 11:00 - April 14, 2026 12:00 UTC


April 14, 2026 13:00 CEST
April 14, 2026 11:00 UTC
UPDATE

Maintenance of r1.eduroam.se is started.

April 14, 2026 14:00 CEST
April 14, 2026 12:00 UTC
UPDATE

Maintenance of r1.eduroam.se is concluded.
RUT - Upgrade Maintenance Planned Maintenance

Description

We are going to upgrade multiple software components during this maintenance. There may be some disturbances in the service during this maintenance.


Components

RUT


Locations

metadata verktyget, metadata katalogen


Schedule

April 14, 2026 12:00 - April 14, 2026 14:00 CEST
April 14, 2026 10:00 - April 14, 2026 12:00 UTC


April 14, 2026 12:00 CEST
April 14, 2026 10:00 UTC
UPDATE

Scheduled maintenance is starting.

April 14, 2026 14:00 CEST
April 14, 2026 12:00 UTC
UPDATE

Scheduled maintenance is complete.