Planned Maintenance In Progress

Updated a few seconds ago

For detailed Network status please visit: https://www.sunet.se/tickets

Network




Operational

Box




Operational

eduID




Operational

eduroam




Operational

eduSign




Operational

Kaltura




Operational

Mailfilter-ng




Operational

Ping




Operational

SWAMID




Operational

SUNET Web




Operational

Survey




Operational

Zoom




Operational

SUNET Drive




Planned Maintenance

External Services

Box

Fastly

Inspera

Instructure (Canvas)

Let's Encrypt

Ouriginal

Safespring

Sectigo

Slack

Status.io

Zoom

Issues with the Kaltura serviceOperational

Incident Status

Operational

Components

Kaltura

Locations

Live streaming, Transcoding, Mediaspace


March 9, 2023 14:16 CET
March 9, 2023 13:16 UTC
[Investigating] We're seeing performance issues with the indexing servers. It seems the script to update plays/view is overloading the servers, which can cause slow responses or API errors. To alleviate symptoms we've stopped the script while investigating. This means plays and views in KMC and KMS will not be up-to-date.

March 21, 2023 10:35 CET
March 21, 2023 09:35 UTC
[Investigating] Kaltura is investigating the issues we've been having with our indexing servers.
Videos embedded in a Canvas coursePartial Service Disruption

Incident Status

Partial Service Disruption

Components

Kaltura

Locations

Mediaspace


January 31, 2023 17:45 CET
January 31, 2023 16:45 UTC
[Identified] Videos embedded in a Canvas course can randomly fail to load, with error message: "Access Denied". Reloading the page (maybe multiple times) should fix it. We have reported the issue to Kaltura.
Sunet Drive - MaintenancePlanned Maintenance

Description

Vi ska migrera alla multinode kunder till nytt databaskluster, varje kund kommer ha ca 5-30 min nertid beroende på databasens storlek under perioden. Detta berör: BTH HV LTU MAU KMH SHH UU Samt "Non affiliated Sunet Customers"

Components

SUNET Drive

Locations

MAU, Non affiliated SUNET customer, HV, SHH, BTH, KMH

Schedule

March 21, 2023 17:00 - 20:00 CET
March 21, 2023 16:00 - 19:00 UTC


March 21, 2023 17:00 CET
March 21, 2023 16:00 UTC
[Update] Scheduled maintenance is starting.

0

Upcoming Maintenances

2

Active Incidents

1

Incidents Last 7 Days

Metrics

ping.sunet.se

100.00%




ping.sunet.se

100.00%




ping.sunet.se

100.00%




Locations

History (Last 7 days)

Issue with Kaltura REACHService Disruption

Incident Status

Service Disruption


Components

Kaltura


Locations

REACH



March 15, 2023 12:04 CET
March 15, 2023 11:04 UTC
[Investigating] The service is not responding as expected. investigation ongoing

March 16, 2023 13:07 CET
March 16, 2023 12:07 UTC
[Resolved] The queue has cleared, there are no service requests stuck in processing. Amberscript has deployed a fix: every 10 hours stuck tasks are retried automatically.