Active Incident

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Partial Service Disruption

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External Services

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Fastly

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Instructure (Canvas)

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Zoom

Zoom Dashboard Meetings LIVE not workingPartial Service Disruption

Incident Status

Partial Service Disruption

Components

Zoom

Locations

On-Prem


September 22, 2023 09:16 CEST
September 22, 2023 07:16 UTC
[Identified] It is the LIVE meetings part that isn’t working and only show up to 1 active meeting regardless of actually number of running meetings. Zoom Support is looking at it, but haven’t figured out why or even where the problem is yet.

September 22, 2023 14:36 CEST
September 22, 2023 12:36 UTC
[Identified] Past Meeting data comes from the LIVE meeting data and thus will not be updated from the weekend and forward either.
Videos embedded in a Canvas coursePartial Service Disruption

Incident Status

Partial Service Disruption

Components

Kaltura

Locations

Mediaspace


January 31, 2023 17:45 CET
January 31, 2023 16:45 UTC
[Identified] Videos embedded in a Canvas course can randomly fail to load, with error message: "Access Denied". Reloading the page (maybe multiple times) should fix it. We have reported the issue to Kaltura.

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Active Incidents

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Incidents Last 7 Days

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